Privacy-Policy

    Information Collection: We collect personal information such as name, address, email, and payment details when you make a purchase on our website. Additionally, we may gather data about your browsing activity, device information, and location to improve our services and personalize your shopping experience. The information collected is used solely for processing orders, providing customer support, and enhancing our website's functionality.

    Data Usage: Your personal information is used primarily to fulfill orders, process payments, and communicate with you about your purchases. We may also use your data to send you promotional offers, newsletters, and updates about our products and services if you opt-in to receive such communications. Our marketing communications will always include an option to unsubscribe, and you can manage your preferences in your account settings.

  • Information Sharing: We may share your personal information with trusted third-party service providers who assist us in fulfilling orders, processing payments, and delivering packages. These service providers are contractually obligated to use your data only for the purposes specified by ShoeShack and to maintain the confidentiality of your information. In some cases, we may be required to disclose your information to comply with legal obligations, such as responding to lawful requests from law enforcement agencies or government authorities.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account. Please ensure that your password is strong and unique, and do not share it with anyone else. If you believe that your account has been compromised or that unauthorized access has occurred, please contact us immediately to reset your password and review your account activity.
  • Children's Privacy: ShoeShack is committed to protecting the privacy of children who use our website. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have inadvertently collected personal data from a child under 13, we will promptly delete such information from our records.
  • Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. If you create an account on our website, we will store your information for as long as your account is active and for a reasonable period thereafter to maintain accurate records. If you make a purchase as a guest, we will retain your order details for our records but will not store your payment information beyond the transaction period.
  • Consent: By using our website and providing your personal information, you consent to the collection, use, and processing of your data in accordance with this privacy policy. You also consent to the use of cookies and similar technologies as described herein for the purposes of improving our website's functionality and providing personalized services. If you do not agree with any aspect of this privacy policy, please refrain from using our website or providing any personal information.
  • Data Accuracy: We strive to ensure that the personal information we collect is accurate, up-to-date, and relevant for the purposes for which it was collected. You can review and update your account information at any time by logging into your account and accessing the profile settings. If you believe that any information we hold about you is inaccurate or incomplete, please contact us to request corrections or updates.
  • Third-Party Links: Our website may contain links to third-party websites, products, or services that are not operated or controlled by ShoeShack. These links are provided for your convenience and informational purposes only, and we are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect, use, and disclose your information.
  • International Transfers: If you are located outside of the United States and choose to provide your personal information to us, please be aware that your data may be transferred to and processed in the United States. By using our website or providing your information to us, you consent to the transfer, storage, and processing of your data in the United States, which may have different data protection laws than your country.
  • Changes to this Privacy Policy: We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes to the policy will be reflected on this page, and the effective date will be updated accordingly.
  • Data Security Measures: ShoeShack employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is secured with SSL encryption to ensure that data transmitted between your browser and our servers remains confidential and secure. We regularly review and update our security protocols to address emerging threats and vulnerabilities and conduct periodic audits to assess compliance with best practices. Access to your personal data is restricted to authorized personnel who have undergone comprehensive training on data security and privacy principles. [email protected]
  • Transparency and Accountability: ShoeShack is committed to transparency and accountability in our data processing practices. We maintain detailed records of our data processing activities, including the purposes of processing, categories of data subjects, and data transfers, as required by applicable law. Our privacy policy is easily accessible on our website, and we provide clear and understandable explanations of our data handling practices to help you make informed decisions. If you have any questions or concerns about how we handle your personal information, please don't hesitate to contact our privacy team for assistance.
  • Privacy by Design: ShoeShack incorporates privacy considerations into the design and development of our products and services from the outset. We implement privacy-enhancing features such as data minimization, anonymization, and pseudonymization to reduce the risk of unauthorized access or disclosure. Our team conducts privacy impact assessments to identify and address potential privacy risks associated with new initiatives or changes to existing processes.
  • User Control and Consent Management: ShoeShack respects your right to control your personal information and offers various mechanisms for managing your consent preferences. You can opt-in or opt-out of marketing communications, cookies, and other tracking technologies through your account settings or browser preferences. We provide granular controls that allow you to specify which types of communications you wish to receive and how your data is used for marketing purposes.
  • Data Portability: At ShoeShack, we believe that you should have the freedom to access and transfer your personal data in a structured, commonly used, and machine-readable format. Upon request, we will provide you with a copy of your personal information in a portable format, allowing you to transfer it to another service provider or platform. This ensures that you maintain control over your data and can seamlessly transition to alternative products or services if desired.
  • Cross-Border Data Transfers: ShoeShack may transfer your personal information to countries outside of your own for processing and storage, including the United States. These cross-border data transfers are conducted in compliance with applicable data protection laws and regulations, ensuring that your information receives adequate protection regardless of its location.
  • Automated Decision-Making and Profiling: ShoeShack may use automated decision-making processes and profiling techniques to improve our services and tailor offers to your preferences. These processes may involve analyzing your browsing behavior, purchase history, and other relevant data to provide personalized recommendations and promotions. However, we will always ensure that any automated decisions that significantly affect you are based on accurate, relevant, and up-to-date information.
  • Data Subject Rights: As a data subject, you have certain rights under applicable data protection laws, including the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to lodge a complaint with a supervisory authority if you believe that your data protection rights have been violated. ShoeShack is committed to upholding your rights and will respond promptly to any requests or inquiries regarding the processing of your personal information.
  • Contact Information: Our privacy team is available to assist you with any privacy-related inquiries or requests you may have, and we strive to respond to all inquiries promptly and professionally. Your privacy is important to us, and we are committed to protecting the confidentiality, integrity, and security of your personal information. Thank you for trusting ShoeShack with your data. We appreciate the opportunity to serve you and are dedicated to maintaining your privacy and earning your continued trust.